Ticketmaster strives to make it as easy as possible to purchase accessible tickets.
Most venues offer designated areas for guests requiring accessible seating or with other accessibility needs. The availability and type of accessible tickets will vary based on each venue's policies and/or the specific event.
A companion ticket is often included with the purchase of an accessible ticket. To know what applies to a specific event, search for the event name on Ticketmaster.fi and read the event information.
Booking Accessible Tickets
How do I buy accessible tickets?
Accessible tickets can be purchased online directly at Ticketmaster.fi or by contacting our Accessibility Line at +03 053 0003 on weekdays between 09:00 AM - 14:00 PM. (0,08€+lnc) This line is dedicated to assisting fans who require accessible seating.
If you need other types of accessible tickets that aren't available on our website, call us or contact our Fan Support.
Accessible tickets are reserved exclusively for fans with disabilities and their companions. Misuse of this policy could result in the cancellation of your order. If you have purchased tickets in error, please contact Fan Support.
How do I see the types of accessible tickets available for my event?
The number and types of accessible tickets available vary by event and venue. To view accessible ticket options for your event, follow these steps:
- Search the event you wish to purchase tickets for.
- Select the Filter button.
- Toggle the All Ticket Types switch and select accessible tickets.
- Click or tap a section on the interactive seat map to see how many accessible tickets are available, as well as their location within the section and price.
If the seat map isn't activated for your event, you can view available tickets by using the dropdown menu under Choose Your Tickets and selecting the type of seating you need.
If you don't find any accessible options for your event on our website, please call our Accessibility Line at +03 053 0003 to book tickets.
How can I purchase a VIP package with accessible wheelchair seats?
After purchasing your VIP Package, you’ll need to submit a request for accessible seating. Contact Fan Support or call our Accessibility Line at +03 053 0003, and we’ll assist you with your request.