Contact Us
For any questions or feedback, get in touch with us, and we'll be glad to help.
Have questions? Browse our help articles
Read the most frequently asked questions:
Already have tickets? Sign in to contact us
- Find your order in My Tickets.
- Scroll down and click Contact Us.
We reply to emails on weekdays 8:00 am – 5:00 pm, except on public holidays when we're closed.
Don't have tickets or can't sign in? Email us
- Don't have tickets to an event yet.
- Need to reset your password.
- Can't get into your account.
- Need help with disability/access information.
- Other questions.
Want to reach us by phone? Call us
Our Call Center can help with orders, event information, accessibility services, and ticket bookings.
For most events, you can choose:
- Pick-up reservation – collect and pay at an outlet (service fees apply).
- Invoice reservation – tickets are sent after payment is received.
Unclaimed or unpaid reservations are automatically cancelled.
- Monday - Saturday 8:00 am – 9:00 pm
- Sunday 10:00 am – 6:00 pm
Have questions regarding Accessibility and Accessibility tickets?
Call Accessibility Line 03 053 0003
- Monday - Friday 9:00 am – 2:00 pm
Social Media
Send us a private message on Facebook.