On this page we have collected some of the frequently asked questions and their answers. Click in the search box and enter your search terms or browse answers by sections.
If you have tickets with us, you can contact us via My Account directly from your order.
Select the event you want to talk to us about, scroll down and hit the ’Need help with this order?’ button.
By using this contact method, you will get the fastest and most efficient help as we can
directly see all the information about your event, booking and sometimes can help you
directly with an automated response.
You can also contact our Fan Support by phone or by filling Submit a request -form.
Please note that we answer messages which are sent via form or Facebook during Mon-Fri 8:00-17:00.
If you have some urgent please call our Phone Service.