How do I buy Ticketmaster Resale tickets?

This symbol above means that a ticket is sold by another fan and is available for you to buy. The process of buying a Resale ticket is exactly the same as when you buy a regular ticket. Ticketmaster verifies each ticket when the ticket changes owner so that you can be sure that you get a valid ticket and that you get access to the seat that is on the ticket.

Ticket availability can change over time, so if the seats you want are not shown or if the number of tickets you want is not available, try again a little later as more tickets can be put up for sale closer to the event date.

Tickets with pink dots are Resale tickets and blue dots are standard tickets directly from the event organizer.

My plans have changed, can I change or get a refund for my booking?

We cannot offer exchanges or refunds unless an event has been canceled.

The Resale ticket is sold by an individual and not directly from Ticketmaster, unfortunately we can therefore not offer a refund, except if the event is canceled. For the same reason, we can not exchange a Resale ticket for, for example, another place or price category.

How do I pay for a Resale ticket?

You can pay with a credit card, MobilePay or through online banking. 

Why are the same tickets shown at a different price?

Available Resale tickets are sold by individual consumers. Each seller determines their own price, which means that you can see the same type of tickets with different prices.

Why can I only buy a certain number of tickets?

Since Resale tickets are sold and bought fan-to-fan, the number depends on how many tickets the seller has chosen to put up.

When do I get my Resale tickets?

Once you have purchased your ticket, you will see the order in your Ticketmaster account. Please note that you will not receive your ticket by email. So log in to your user account at www.ticketmaster.fi or in the Ticketmaster-app to access your retail tickets.

I received an error message after buying tickets. What should I do?

If you have received an error message or if the page has frozen at the end of your booking, do not try to buy the ticket / tickets again as your order may have been successful. You will receive an email within an hour telling you if your order has been processed or rejected.