Some fans have multiple online accounts with different email addresses, so make sure you’re signing into the right account or signing out of the wrong account that is stored in your browser or app.
To find your order, look in the Upcoming or Past Event tabs. When you see the order, you can contact Fan Support by clicking Contact Us under the order details or tapping the blue chat bubble on the app.
If you can’t find your order in your online account, or you purchased tickets over the phone with a sales representative, contact Fan Support.