How can I get a receipt of my purchase? In order to reduce our carbon footprint, we don't send receipts with the tickets. The order confirmation can be used as a receipt of your purchase. If you need more assistance please contact us. Related articles My tickets were lost, stolen, or destroyed. What do I do? Where can I buy tickets? Where can I find Phone Service Contacts? Can I have a refund or exchange on my tickets? Where can I pay with payment methods like ePassi, Smartum and Edenred?